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Terms and Agreements

USER RESPONSIBILITY To receive the order user must fill in all necessary forms correctly and provide valid data. All issues concerning order cancel, returns and exchanges of improper quality products etc. user must write to orders@dizao-shop.com. ORDER CANCEL (USER INITIATIVE) User can cancel the order via writing about this issue to orders@dizao-shop.com only before the dispatch is made. In this case refund of the prepayment is made in 10 days. Refund will be reduced by the PayPal transaction fee. After the dispatch order cancel is impossible. ORDER CANCEL (SHOP INITIATIVE) In case of unavailability of the ordered product on the shop warehouse shop must phone or e-mail to the user and give an opportunity to cancel the order with a full prepayment refund or suggest to change this product to another one of the shop assortment (change opportunity is decided for every case individually). In case of not receiving the product at fault of the user the order is recognized canceled and user receives prepayment back, the refund will be reduced by the PayPal transaction fee and return shipment sum. In case of no answer form the user via phone or e-mail in two days, shop has the right to cancel the order. EXCHANGE AND RETURN Products of proper quality cannot be exchanged or returned. Products of improper quality can be exchanged or returned in accordance with applicable law. REVIEWS MODERATION RULES All reviews on the website subject to moderation. We publish only those reviews that are describing product qualities, that include information that can initiate a discussion and that describe your impressions, tips and recommendations of product usage. Every review can be not placed on the website without explanation. Any claims should be sent to orders@dizao-shop.com (only in this case they will be taken into account) and not be written as reviews. We reserve the right to edit reviews minimally without changing the sense and stylistics of the text. PRIVACY POLICY This website creation aim is providing private customers and legal entities information about our company activities and inform about products and services providing by our company. We want you to pay attention that there are links of other websites on our website and our company is not responsible for information and privacy on those resources. HOW, WHEN AND WITCH INFORMATION DO WE GATHER? We gather your personal information given to us creating an account of making an order or given to us personally. Giving us your personal information you agree with rules written here. In accordance with applicable law and our privacy policy you can change and update them or ask us to delete them at any time. On our website we ask you to give us: First name; Last name; Contact phone number; E-mail; Shipping address and billing address in case that they are different. Payment processing is made by PayPal payment gateway. We also gather some statistics, e.g.: User IP; Browser type; Date, time and number of visits; Website from whish user came to this website; Location; Information about visited pages, banners watches; Information provided by browser. HOW DO WE USE THE GATHERED INFORMATION? Any information provided by you can be used in accordance with the current legislation for: Improving quality of our products and services; Processing on our website to provide special information; Data analysis and various researches; Products and services promotions; Making individual offers personally for you; Informing you about promotions, discounts and special offers, sending messages with this information to your e-mail. We want to draw your attention to the fact that at any time you can unsubscribe just contacting us. WARRANY We treat our privacy policy responsibly and respect our users’ right of privacy. We guarantee that no personal information gathered will be given to third parties without your permission except for cases under current legislation. It does not apply to trusted companies cooperating with us because they are bounded with privacy agreements. Non-personal information of users can be given to third parties in marketing, advertising and other purposes. CHANGES We reserve the right to make changes on the website, replace and delete any parts of it and restrict access to it at any time at our sole discretion. We also reserve the right to change these rules at any time to improve the system protecting from unauthorized access to personal information provided by users. Any changes of our rules we will publish on this page and renew the date of the last changes written below. Changed 18.06.2014